Terms and conditions of service

Doctor360 is engaged in providing diagnostic services to the patient through the network of its associated diagnostic/collection centres. These services are provided through our website, app or phone as the case may be. A user, by using our services, consent to our privacy policy, term of use and declaimer as presented on www.doctor360.in/diagnostics

The services provided by www.doctor360.in/diagnostics are in the nature of aggregation with the technology intermediation. We are not providing any medical assessment or advice whatsoever.

Though we take all precautions to ensure that only high quality diagnostic labs are allowed to tie-up with us, Doctor360 does not take any responsibility for the accuracy and quality of the service provided by the labs registered / tied up with us .We are merely an intermediary that is acting on good faith. Doctor360 is not liable for any medical assessment based on the reports of diagnostic tests booked through us at our partner labs.

The patients are solely responsible for maintaining the confidentiality of their own account to access information and password. The patients shall be responsible for all uses of the Users' account and password, whether or not authorized by the Users. The patients shall immediately notify Doctor360 of any actual or suspected unauthorized use of the Users' account or password.

Doctor360 will try to ensure that the diagnostic lab where a booking has been done through us, adheres to the timelines and the other promised services including for home collection, lab visit and providing test report. However, as these are outside of Doctor360 control in many cases, and the liability lies with the service provider only.


Contact Details:
Contact Email: [email protected]

Disclaimer

The world wide web is a huge place and due to absence of use of encryption in internet, the internet is not considered as a secure medium and 100% privacy cannot be ensured. Information provided by the user to the company website will be received by the company on a non-confidential basis. We recommend the user to use appropriate security, antivirus, and other protective softwares.Web world is a huge place and due to absence of use of encryption in internet, the internet is not considered as a secure medium and 100% privacy cannot be ensured.

Information provided by the user to the company website will be received by the company on a non-confidential basis. We recommend the user to use appropriate security, antivirus, and other protective softwares.

All the information provided on Doctor360's platform is on best effort basis. Though, we take utmost care to maintain accuracy of the information provided, but some inadvertent error could not be ruled out. Thus patient may, in case of confusion, may contact lab or Doctor360 customer care.

Patient authorized partner lab to share reports and relevant data with Doctor360. Patient consent is implied once patient is referred to partner lab by Doctor360.
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